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Terms and Conditions​

Welcome to SuStore! (https://sustore.in/)

By accessing or using our website, you agree to comply with the following terms and conditions. These terms govern your use of SuStore’s platform where we provide Millet items, Snacks, and Daily Needs products. Please read them carefully before making any purchase or using our services.

1. Acceptance of Terms

By using SuStore, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not access our website or use our services. Continued use constitutes acceptance of any future modifications.

2. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page, and the effective date will be updated. It is your responsibility to review these terms regularly. Your continued use of SuStore after the changes indicates your acceptance of the revised terms.

3. Products and Services

SuStore offers Millet products, healthy snacks, and daily essential items. While we strive for accuracy in product descriptions, images, and availability, errors or inaccuracies may occur. We reserve the right to update, discontinue, or modify any product or pricing without prior notice.

4. Pricing and Payments

All prices listed on SuStore are in INR (₹) and are subject to change. In the event of any pricing error, we reserve the right to cancel orders or adjust the price at our discretion. Payments must be made through our secure payment gateways. By placing an order, you authorize SuStore to charge your selected payment method for the total order amount.

5. Shipping and Delivery

We process and ship orders promptly. Estimated delivery times are provided but may be subject to delays beyond our control, such as shipping carrier issues or weather disruptions. SuStore is not liable for delayed deliveries once the package is in the carrier's possession.

6. Returns and Refunds

We offer returns on eligible products within seven days of receipt. Items must be returned unused, in their original packaging, and in the same condition as received. To initiate a return, please contact us at connectsustore@gmail.com, Phone: 06744041507. Once we receive and inspect the item, a refund will be issued via the original payment method.

7. User Conduct

By using our website, you agree to adhere to all applicable laws. You may not:

  • Use SuStore for illegal activities or harm other users

  • Attempt to breach security features of our website

  • Upload malicious software or engage in activities that interfere with website functionality

8. Intellectual Property

All content on SuStore, including text, images, logos, and graphics, is the intellectual property of SuStore or its partners. You may not reproduce or use any content without prior written permission from Su Store.

9. Third-Party Links

SuStore may contain links to third-party websites for your convenience. These links are provided for informational purposes only, and we are not responsible for the content, policies, or practices of those third-party websites.

10. Limitation of Liability

SuStore is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. We are not responsible for any loss, damage, or expenses resulting from product misuse or misrepresentation.

11. Governing Law

These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Bhubaneswar.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: connectsustore@gmail.com

Address: Jaydev Vihar, Bhubaneswar, Odisha-751015